How to use the Parent Portal

Use an email address on your active QuickBooks billing account with the school. If the address is not on file, you will see a message to contact Finance Director Wanda Mobley at (910) 302-7148.

Codes are valid for 15 minutes. You can request up to 5 codes per email per hour. If you hit that limit, wait an hour and try again.

Your session lasts up to 30 days unless you sign out. Use Sign out in the portal header when you are finished on a shared device.

After you enter your code, you will pick which billing account to use. While signed in, you can switch accounts from the dropdown in the portal header.

View open invoices, pay one invoice at a time, browse invoices and receipts with search and filters, open invoice or receipt details, and view your Account profile (name, balance, emails, phones, and addresses). Profile details are view-only in the portal.

Open Billing, choose Pay on one invoice, then pay with Square (card, Apple Pay, Google Pay, Cash App, and similar) with a flat $3.65 Self Service Fee. To avoid the fee, choose Request Fee-Free Invoice via Email and we will resend that invoice to an email on your billing account. You can explore alternative ACH options by contacting accounting@rcanc.us. You are also welcome to utilize our fee-free in-person payment options at any time.

Open Pay on a single invoice, choose Request Fee-Free Invoice via Email, pick an email from your billing account (defaults to the address you signed in with), and confirm. Contact Finance Director Wanda Mobley at (910) 302-7148 if you need help.

Contact Finance Director Wanda Mobley at (910) 302-7148 for help with those invoices.

Lunch ordering and lunch balance live in the Parent Portal under Lunch Orders. Meal Magic Family Portal is no longer used for RCA lunch.

Open Lunch Orders and choose Add funds. Top-ups use Square, have a $20 minimum and $100 maximum (not including the fee), and include a flat $3.00 Self Service Fee. Lunch funds are for Riverside meals, snacks, and drinks only and are not transferable. You can explore alternative ACH options by contacting accounting@rcanc.us. You are also welcome to utilize our fee-free in-person payment options at any time.

Choose a linked student, pick an open lunch day (before the order-by deadline), add meal options to your cart, optionally add a note, and place the order. Your family lunch balance must cover the cart total — add funds first if needed.

Lunch ordering needs students linked to your billing account and open ordering days from the school. If students are missing, contact the school office so staff can check the linkage. If days are missing, ordering may not be open yet.

Open Child Settings, select a linked student, and under Authorized checkout add, edit, or remove authorized adults. Enter first and last name exactly as they appear on their government-issued photo ID — mismatches can cause checkout to be denied at the desk.

Meal notes are a free-text message for cafeteria staff — allergies, dietary restrictions, or limits like no soft drinks or no à la carte. When your child is selected at the lunch register, the note appears in a large banner for the cashier.

Yes. In Child Settings you can choose no restriction, warn staff before giving medicine, or deny all medicine, and include a message for staff. The same settings are used by the school’s medicine tracker.

Open Documents & Forms, choose a form under Forms to complete, fill it in, save a draft if needed, then Submit. You must attest that the information is accurate. After you submit, the form is locked and cannot be edited in the portal.

Documents to sign shows status and recipient emails in the portal. The actual signing link is sent by email — open that email to sign. If recipient emails look wrong, contact Finance Director Wanda Mobley at (910) 302-7148.

Event Tickets lists tickets you have already purchased, with confirmation codes and a View QR option. To buy tickets, use Get tickets — that opens the public Events page on the school site.

A live feed of medicine administrations and attendance (check-in and check-out) for your linked students, including times, staff, notes, and related details. The list refreshes about every 30 seconds while the page is open.

For sign-in problems, billing email questions, online payment issues, or document recipient emails, contact Finance Director Wanda Mobley at (910) 302-7148. For general school questions, use the school Contact page or main office phone.

Grades and assignments remain in Gradelink, which is linked from the school homepage Quick Links. Gradelink is separate from the Parent Portal.